1. Introduction

At FitnessSpa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services at our Defence Colony and New Friends Colony branches.

2. Information We Collect

• Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, and payment details when you sign up for a membership or subscribe to our newsletter.
• Usage Data: We collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site.
• Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand your preferences and improve our services.

3. How We Use Your Information

• Membership Management: We use your personal information to manage your membership, process payments, and communicate with you regarding your membership at either Defence Colony or New Friends Colony branches.
• Service Improvement: We analyze usage data to improve our website, services, and overall user experience.
• Marketing & Promotions: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about FitnessSpa.
• Legal Compliance: We may use or disclose your information to comply with applicable laws, regulations, and legal processes.

4. Information Sharing & Disclosure

• Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email distribution, and data analysis. These providers are contractually obligated to protect your information and use it solely for the purpose of providing services to FitnessSpa.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you before your personal information becomes subject to a different privacy policy.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

7. Your Privacy Rights

• Access & Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Deletion: You may request the deletion of your personal information, subject to certain exceptions provided by law.

8. Third-Party Links

Our website may contain links to third-party websites, such as press releases or other external resources. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Acceptance of Terms

By using our website or services at either Defence Colony or New Friends Colony branches, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms, as well as our Terms & Conditions.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at . We are committed to addressing any issues you may have promptly.